Terms of use

Last updated: 18 July 2026

By using Diagraw you agree to these terms. If you do not agree, do not use the service.

1. The service

Diagraw is a diagram editor on an infinite canvas with real-time collaboration, sharing and version history, used in your browser. Diagraw is operated by Victor Agudo Gonzalez, sole proprietor, Spain.

2. Your account

You can use Diagraw without an account, or create one with Google, GitHub or email and password. You are responsible for keeping your credentials safe and for your account's activity. Each account is identified by its verified email.

3. Your content

You keep ownership of the diagrams you create. You grant us a limited license to host, process and display them solely to provide the service (for example, syncing them in a shared session). You are responsible for the content you create and share, and for holding the rights needed for it.

4. Acceptable use

You may not use Diagraw for illegal activity, to infringe others' rights, to distribute harmful content, or to attack, overload or attempt to breach the service or other users.

5. Subscriptions, billing and refunds

Diagraw offers an optional paid plan, Diagraw Pro (6 €/month or 60 €/year, taxes included where applicable). Payments are processed by our merchant of record, Paddle, which handles checkout, invoicing and applicable taxes. Subscriptions renew automatically at the end of each billing period until canceled.

You can cancel at any time from your profile or the Pro dialog inside the app; you keep every Pro benefit until the end of the period already paid, and you are not charged again. If Pro lapses, your content is never deleted: anything above the free plan's limits simply becomes read-only until you export, reduce or upgrade again.

Refunds: any charge, first purchase or renewal, is refunded in full if you request it within 14 days of the charge, no questions asked and with no conditions or exceptions. Write to [email protected]. Refunds are issued through Paddle to the original payment method. Nothing in this section limits your statutory rights as a consumer.

6. Availability

The service is provided "as is" and "as available". We do not guarantee it will be uninterrupted or error-free, and we may modify, suspend or discontinue it. Keep your own copies of important content.

7. Limitation of liability

To the extent permitted by law, Diagraw is not liable for indirect damages, data loss or lost profits arising from the use or inability to use the service.

8. Termination

You can stop using Diagraw and delete your account at any time. We may suspend or close accounts that breach these terms.

9. Governing law

These terms are governed by the laws of Spain and the European Union.

10. Changes and contact

We may update these terms and will publish the new version here. For any question, write to [email protected].